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[Closed] Issues with Log In

shey_wick

2019년 07월 03일 23:03

Logged in using my google account in my PC and I won't stay logged in. It's the first time it happened to me.

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Kristie
2019년 07월 04일 08:12

Hey guys,

Sorry for the issues with logging in! We are currently experiencing issues with login.

We have applied a temporary fix for the issue and you should now be able to log into your account again.

The team is still working hard on fixing the root cause. We appreciate your patience and understanding while we get the full fix out.

Thanks,
Kristie

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soul2tiger
2019년 07월 03일 23:04

same issue here

1

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shey_wick
2019년 07월 03일 23:44

I know, it's so annoying.

1

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ss2018
2019년 07월 03일 23:47

same to me! Since I tried the "beta Home" page... ugh

1

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shey_wick
2019년 07월 03일 23:55

Rebooted my PC and tried again. Mine just came back up.

0

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lutra
2019년 07월 04일 04:54

Should be okay.

https://support.viki.com/hc/en-us/articles/360026047473-Login-Issues-have-been-Mitigated-

1

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lsparmer_695
2021년 04월 23일 01:46

Suddenly I am asked to log in and sign up for a plan on my tv through firestick. Viki still working on my computer

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Michelle (CX)
2021년 04월 26일 03:14

Hi lsparmer_695

Thanks for writing in to us with your issue.

As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center shortly.

Please help to respond there too as this post will be closed to prevent multiple requests confusion.

Hope this helps!

Cheers,
Michelle

0

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