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[Solved] Subtitles don't work in any drama

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fibromialgiagirl_699
팔로우

I tried with Spanish and English subtitles but they're totally off, the don't work. I also try playing several dramas and the same, subtitles don't show up. Please help!

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    Joshua G

    Hi there!

    We're so sorry about this but we're glad to let you know that this issue is now resolved.

    Thank you so much for your patience and kind understanding.

    Cheers,
    Joshua

     

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  • Avatar
    sjhamann_396

    I have the same problem no subtitles in English on any drama not even on the website.  

    2
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    mauro_dagosti

    Same here...

    3
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    umbrella_

    Same. 

    3
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  • Avatar
    ktnguyen_1209_868

    Same here....Does anyone know when it'll be fixed??

     

    3
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  • Avatar
    chaplainr127_608

    Same here, no English subtitles., I know you are working hard to fix the issue.  Thanks

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  • Avatar
    mums4mom_509

    Same, no English subs.

    0
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    agnesbeckham_921

    Same here.  No English subtitles.

    0
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  • Avatar
    kaarenn_zttaar_600

    Same here. I’ve done some research and this has been going on for quite some time, yet viki hasn't fixed it.

    1
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  • Avatar
    lindamonti76

    i don't see  the sub!!! in all the drama 

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  • Avatar
    elsiesa25_910

    Same here. I was watching story of Ming lan on firetv and when I started watching the next episode, the subtitles suddenly disappeared. Tried a firestick, roku, apple app, chrome cast and went on their website and no subtitles.

    0
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    mzsfla91_758

    Same here here across all devices .

    0
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  • Avatar
    1952scr_922

    NO SUBTITLES!!!  

    1. Removed App.

    2 rebooted Roku

    3. confirmed Roku is up to date

    4. reinstalled Viki

    5. subtitles worked for one episode and disappeared when it advanced to the next episode. "*" defaults to "German" when my Roku is clearly setup for "English"

    6. track 1 is German, track 2 is English etc.

    7. must I remove app and reinstall per episode????

    8. you developers must realize, these problems all started when you added the option to toggle multiple languages. it's already been one year!!!

    0
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