[Solved] subtitles not working on Roku again 5/4/19

This happened once before, I have reset the app, restarted the roku. Added and deleted the app, it was working at 9 AM but now it isn't

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    Hi there!

    We're so sorry about this but we're glad to let you know that this issue is now resolved.

    Thank you so much for your patience and kind understanding.

    Cheers,
    Joshua

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  • I tried all that last time. Nothing changed. It's not at your end - it's something Viki must be doing with the whole system. I don't know what exactly they are doing but there's not a way we can fix it ourselves. Frustrating. 

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