[Closed] VIKI app

When I open the Viki app on my Sansung S8 phone, nothing comes up. It gives the login in screen but none of the tv shows load. When I enter my login info Rakuten it says that I need to check the internet connection or try again later. When I try with Google Plus or Facebook it just says something is wrong try again later. How can i fix this?

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  • Hi paloma_lay2_388,

    I've just emailed you some troubleshooting steps.

    Please try to see if the steps help!

    Cheers,
    Kristie

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