답변함

[Solved] Trouble with Viki, green screen, drops reception with "aborted" message

In the last week, all the shows on Viki have been getting a green screen with the following:

I have tried several things including a different browser, but getting the same issue.  I also watch Netflix, HBO over computer, Amzn  movies, and surf the web without any issues what-so-ever.  Just VIKI.  I have a strong computer using Windows 10.  (I7, double video cards, 32 gigs memory, etc.).

Any suggestions, other than asking for a refund and discontinuing?

-1

댓글

  • 공식 댓글

    Hi backlash,

    Sorry for the issues you were experiencing.

    We were experiencing server issues that led to the problems you experienced. The engineers have since resolved this issues and things should be back to normal now.

    If you're still experiencing problems, please let me know so that we can investigate.

    Cheers,
    Kristie

    댓글 작업 고유 링크

게시물 댓글 달기가 중지되었습니다.

원하는 것을 찾지 못하셨나요?

새 게시물