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[Solved] Verification of my email which is correct.

I updated my credit card information.  Viki has my correct email address and said they would send a message to my email address. Viki's verification email has not arrived.  I looked in my spam folder every time Viki 'sent' me an email but no email. I want to renew my subscription.

The 'Topic' below is not a valid topic. I only picked it because I only had two choices.  

  

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  • Hello wanders4_548,

    I'm sorry to hear you're experiencing problems with verifying your email address.

    I've just emailed you regarding this. Please follow-up there.

    Cheers,
    Kristie

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  • Sorry I did not get your email. Still have the same problem. I want to watch the shows without commercials.

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  • Hey hoku,

    Sorry to hear you're experiencing problems receiving the email verification email as well.

    I've sent you an email about it as well.

    Cheers,
    Kristie

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