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[Solved] [July Badge missing]

Hello, 
all of my friends got their special badge for July, but I didn't, even though I acquired all the requested conditions. My question is: why didn't I get mine? 
I'll post a link to my profile as well, maybe it's helpful: 
https://www.viki.com/users/denisse_bach/overview

Kindly waiting for a response, 
Denisse^^

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  • Hi Denisse & Maike,

    I see that both of you have submitted help tickets and Camille has helped you with it :)

    Cheers,
    Kristie

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