[Closed] Subtitles issue

I can't get subtitles on any of the shows I've tried watching even though they all say EN 100%. I tried looking at previous forums but my video player doesn't have a settings or report button like others have said. I even tried changing browsers. All my software is up to date as well. I'm on a 2017 Mac running High Sierra 10.13.6.

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  • Hi ja_tuki_97,

    Sorry to hear you're experiencing this issue.

    I've emailed you for more information about this. Do get back there.

    Cheers,
    Kristie

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