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[Solved] Problem watching certain episodes on my Roku Tv app.

I go to click on certain episodes on my Roku Viki app on my tv and it will take me straight back to the Roku home screen? I’ve updated the Roku app and I also restarted the Roku app but still the same thing happens. I have not deleted it and try to re-upload the app but don’t know how to delete it on my tv. I’m very frustrated because i cannot watch one of my favorite programs and another time i have started to watch an older drama and couldn’t continue watching all the episodes so i had to watch it on dramafever.... please help me fix this problem, i really like Viki except this annoying problem.

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    Hi stardust_2 & eslpot_738,

    Thank you for your patience and understanding while we worked hard on the Roku Beta app.

    We've built this app from scratch to fundamentally address the issues that were affecting our old Roku app, and, most importantly, provide you with the best user experience.

    The new Roku Beta app is now available. To learn how to download and install the app, click here.

    Feel free to let us know about your experience and any feedback you might have regarding the Beta app.

    Best,
    Kristie

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  • Hi stardust_2,

    Sorry about this!

    We are working on a new Roku app that should solve the issues you're experiencing.

    We will have a beta Roku app available soon for users to test. Would you be interested in testing the app to see if it helps with the problem you're experiencing?

    If so, please respond to the email I sent to you so that I can contact you once we have the beta Roku app available.

    Cheers,
    Kristie

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  • I'm a subscriber and am trying to watch Deep Rooted Tree ((or tree with deep roots)  on my Roku device, but it doesn't let me, and  I keep getting a message saying it is only for subscribers.  please help .. thx

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  • Hey eslpot_738,

    Sorry to hear you're experiencing issues as well.

    We've just released a Roku beta app that should solve the issue you're experiencing.

    Please do try downloading it as per the instructions in the email to see if it helps.

    Best,
    Kristie

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