[Closed] Can not watch videos

 Hi, 

There are several days I can not watch videos. I see the list of videos, but when I click to watch, only the black video screen appears and nothing happens.  I did log out and log in, but does not help. I can watch videos on other pages, so it is only on viki I can not watch. I am viki plus user. 

Please, fix it. 

Thanks, 

Bojana Skrt 

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  • 공식 댓글

    Hi Bojana,

    Sorry to hear you're experiencing this issue.

    I've just responded to your ticket for more information about the issue you're experiencing, please get back there.

    Thanks,
    Kristie

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