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[Solved] can any one get a hold of any one in support

no one is replying to any of my support requests is anyone else having this issue or are they just being a shotty company?  one request is 12 without it seeming anyone has even looked at it

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    Hey thaines05122_721,

    Sorry for the late response! As we are a small team dealing with a large volume of tickets, we sometimes miss tickets, causing a delayed response.

    Thanks for bringing this to our attention. I just located your support request and have responded to them.

    Cheers,
    Kristie

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