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[Solved] Can't play a show

Hi, I can't watch any episode of Grand Prince after the first two (I have Viki Pass Standard as a QC). When I try to  play episode 3, I'm just getting a screen with the movie poster and no option to play, nothing. There's no message saying that it's regionally restricted or that I need a different subscription. So, I'm not sure what the problem is. 

Thanks in advance! 

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    Hey kate_d,

    Sorry to hear you're experiencing problems with watching Ep 3 onwards of Grand Prince!

    I've just contacted you via email for more details and look forward to receiving your response!

    Cheers,
    Kristie

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