[Solved] HD not working on mobile

I'm a QC and I usually prefer watching shows on my phone. Sadly, the HD function is not working on my phone these days. I heard others complaining about this as well. I find this very disappointing and when I start an episode I get the urge not to watch it because it's in such poor quality. Thank you for your answer.

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    Hi kurochhii,

    Sorry for the disappointing video experience.

    I've emailed you for more information about the issue so that we can troubleshoot the issue. Please follow-up there!

    Cheers,
    Kristie

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