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[Solved] apostrophes and quotation marks in timed comments look weird

It's been about a week or maybe two? All apostrophes and quotation marks in timed comments are replaced by weird characters.

People  write them correctly (I checked on two shows where I am moderator and I could access the timed comments backend) but they show like this.

It's very tiresome to read like that. 


And another example here:

this is how the person wrote it:

@kristie, 

 

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    05/02/18 Update:

    The existing Timed Comments have been fixed. If still seeing any Timed Comments showing these weird characters, do let me know!

    02/02/18 Update:
    The engineer has fixed the issue for new Timed Comments made. We are looking into fixing existing affected Timed Comments.
    Hey Irmar,

    Thanks for raising this to our attention!

    The engineers are working on fixing it. We'll update once there's a resolution,

    Thanks,
    Kristie
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