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[Closed] Error VSF_SP_1001

I keep getting VSF_SP_1001 error message past several days.
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    Hi briojessica_587,  

    Thanks for writing to Viki Community Support!

    We are sorry that you are getting the error VSF_SP_1001. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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