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[Closed] Viki App not available in google Play Store

The Viki App is no longer available for my NVIDiA Shield or Sony Bravia TV. I uninstalled Viki from my Shield only to find out the the Viki App is no longer in Google Play. In the Google Play search the Viki App is no longer available to install, and it states Viki Inc, isn ‘t available on Google Play on this device (Shield). I did not remove it from my TV for fear of not being able to download the app again but when I open it, it says there is a connection error and will not take me to my Home Screen. What is the problem? I have Android TV on both devices and they are both running at OS 9.0 or above.
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    Hi crystalkhoang_214,

    Thanks for reaching out to Viki Community Support.

    We understand that you're unable to install the Viki app on your Sony TV. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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