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[Closed] Why isn't Viki RESPONDING to the Passcode query

Why isn't Viki RESPONDING to the query about deactivating the Passcode requirement for those who DO NOT require parental Control or age limit activated
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    Hi bosuji,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center, which will be attended to shortly. We’ll be closing this to prevent confusion of multiple requests.

    Have a great day!

    Thanks,
    Darl

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  • Honestly they do that with just about any complaint you have they don’t really acknowledge it.

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  • Hi askstar09_426,

    Thanks for writing to us with your passcode issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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