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[Closed] Download throwing error VF_EXO_6004
I'm downloading some episodes onto my Samsung S9 (latest updates installed) for an upcoming trip, but when I try to watch them, I get Uhoh, something went wrong, Try again later and VF_EXO_6004. Also, when I begin to download an episode, I get an erroneous message that Viki's working on subtitles, but this is an old drama that I watched on Viki when it first came out. No problem viewing or with subtitles when I watch on my TV.
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Hi sphxxx3_397,
Thanks for writing to Viki Community Support!
We regret that you are having issues in playing your downloaded shows. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Dawn
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