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[Closed] The media could not be loaded, either because the server or network failed or because the format is not supported.

https://www.viki.com/videos/1199654v

The media could not be loaded, either because the server or network failed or because the format is not supported.

1

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  • 공식 댓글

    Hi everyone,

    Thank you for reaching out to Viki Community Support!

    We apologize for encountering this issue. We understand how important an uninterrupted viewing experience is to all our users.

    This video playback issue is now fixed so you can continue watching your shows on Viki.com! For users on our website, you might need to clear cache & cookies to refresh the page and see the fix. 

    To do so, kindly refer to this article: How do I clear the cache and cookies on my devices?

    For other technical issues, please send details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.

    Thank you,

    Darl

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  • having the same problem

    1
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  • Guys when I cleared cache from my browser it works 

    0
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  • Guys when I cleared cache from my browser it works 

    0
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  • just a few minutes ago viki was running fine and then it is showing the same error

     

    1
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  • You solved the problem for me..
    Thank you.....have a great week

    0
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  • squiggles

     

    I have the same problem.  How do I clear cache from my browser

    0
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