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[Closed] Viki Pass not working
I subscribed to an annual pass. Updated my computer, went in and tried to access standard pass material, the system then referred me to a monthly pass, so I changed from annual to monthly? I am still not able to access the material even though my account is showing a subscription 7 day free trial period and billing information. Can you assist.
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Hello amwe17_340,
Thanks for writing to us with your Viki Pass concern.
As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
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