Increasing Frequency of Video Play Back Problems
I'm usually pretty patient when it comes to video playback issues on Viki because it only used to happen every once in a while. But over the past week I have had increasing issues with playback. Videos would take a long time to load, and once they had loaded and I started watching they would suddenly start buffering and would buffer for so long that I would have have to go back to the show page and re-enter the episode I was watching. Tonight was the most annoying... As my video kept crashing or taking a long time to load. I've been using Viki for nearly a year and a half now and have never had these issues before. I have tried opening Viki on two browsers (Safaria and Chrome).
I have also found that even just entering onto the Viki webpage takes longer than usual. And that even when the page has opened, it does not load fully.
All this happens mostly on the webpage. I rarely have issues on the android app until tonight... After the webpage kept crashing or freezing, I decided to watch on the app. The app does not allow me to chrome cast onto my tv (I have seen that there are supposed problems surrounding this already). The episode that I was trying to watch this evening crashed twice within 5 minutes.
I have attached some pictures of what my screens looked like in these moments.
I am incredibly disappointed that I am experiencing these issues at an increasing frequency and I use Viki a lot and have never had so many issues before.
Please let me know if there is something I can do on my side to potentially fix these problems.