We're very sorry about the confusion on cancelling your subscription via Google Play.
We're sad to see you go!
Here're how to cancel your subscription on Google Play:
For more information, please refer to the instructions in this FAQ: How can I cancel my Viki Pass subscription?
After cancelling, you will receive an email confirming that your subscription is cancelled. You will also continue to see subscription benefits until the end of your current billing period.
If you encounter problems cancelling, please me know.
You're always welcome to use Viki Pass again.
LynViki Community Team Member
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It's very frustrating but I think rakuten viki made a cancellation of subscription very difficult to not allow their costumer go but you just made yourself to be hated most,, I want my subscription cancelled long ime ago and you keep taking my money every month.
Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.
If you have any further questions, feel free to respond to that ticket and we'll be glad to assist further. Thank you,Michelle
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