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[On Hold] iPad auto play casting to Chromecast not working

It’s almost two months now and this issue has not been resolved. I followed every step I was advised to do so by viki and none of them worked. I have no problem with Netflix, you tube or Amazon. So I know it’s not a Chromecast issue. I uninstalled and reinstalled viki, rebooted WiFi, reset Chromecast and even bought a new one. Nothing worked.

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    Hi there,

     

    I'm sorry that you're experiencing this issue. Our team is aware of it and will be looking into it as soon as they can.

     

    I forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem when possible.

    Hope this helps for now. Please do let me know if you have any additional questions or concerns.

     

    Thank you,

    Kristoffer‍

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