답변함
cannot get viki on roku
The viki circle just keeps spinning, then says I need to update the app. I have updated app several times in Roku. i would delete the app, restart Roku, then add the app back into Roku. same message pops up, that app needs to be updated. I used to play Viki on Roku fine.. Please suggest. I have a Roku HD, model 2500X.
Fahfah
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Hi jolee9_550,
Thanks for reaching out to us.
It seems that your Roku does not have the latest Roku OS which is the reason why is the reason why it is not successfully installing Viki App v 2.11.2. I suggest contacting Roku to know how to update Roku's OS.
For more information, go here: Ceased Support for Viki app versions 2.6.0 on Roku TV / 2.5.0 on Apple TV and older
I hope this helps.
Thanks,
Lyn
Viki Community Team Member
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