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[On-hold] When cast to chromecast only English subtitles appear

When I cast to chromecast, only English subtitles appear, although the configuration is for another language. I used it normally for months. This problem is recent.
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    Hi there,

    To provide an update - our team will need a little more time to look into the fix for this.

    In the meantime, you may change the subtitle language while casting on the bottom right corner of your app. This has to be done for each video casted and we apologize for the inconvenience caused. 

    Alternatively, do consider watching directly on the app or at Viki.com (without Chromecast).

    Our team will update again once the fix is out.

    Thank you!


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  • Hi cmolinan_803,

    Thanks for letting us know that Only English Subtitle Appears when casting via Chromecast,

    Our team is aware of it and will be looking into it as soon as they can.

    In the meantime, we suggest watching directly on the app or at Viki.com. 

    Hope this helps for now and we will provide updates once available.

    Thank you,

    Lyn
    Viki Community Team Member

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