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[Closed] Can't continue watching I Remember You on Roku?

I was watching I Remember You last night on Roku, paused an episode and turned off the TV, then came back to it later. But now whenever I click on any video content for this series, I just get an error message- "Oops! Something went wrong here. Please try loading the video later." But I've tried several times since last night, and have also tried logging in and out of Viki on the Roku. I still can't view the videos on Roku. It doesn't seem to be a problem with other series, and I can view I Remember You fine on my computer. How can I fix this issue?

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    Hello there,

    We're sorry to hear that you're having issues with the app on your Roku device.

    To help you with your concern, we will be reaching out to you via a ticket on the Help Center shortly to gather more information.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Charisse

    Viki Community Team Member

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