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New episodes delayed?

Hello,

I'm just curious as to what has happened. For a few days now I've been trying to watch the new episode to the daily shows I watch but I see that it hasn't been updated to show the new episodes. The first day it said it would be today but I haven't seen it up. Then I checked another day and it said -1. I'm extremely confused and I can't find answers anywhere, so if someone can help me understand what's happened I'd be grateful. I heard that the episodes were available on other sites, but why not here? I do have the pass, and I'm using my computer to watch.

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    Hello,

    Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

    To make sure this is not a browser issue can you please try the following?

    1. Log out from your account
    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
    4. Log in to your Viki account

    Are you still experiencing these issues? If so, could you please share the following information?

    • What is the show and episode that you are trying to watch?
    • A screenshot of the error message or issue

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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