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System doesn’t save time where I leave off episodes

I start an episode, can’t finish it so I plan to continue later. When I come back to it the viewing history is not saved so I have to start episode from the beginning trying to figure where I left it off. Extremely archaic and annoying. I’ve stopped watching because I have no idea where I left off and I don’t have time to look for it. This has been reported before and nothing is done. It feels like if there was more competing paying sites around there would be the incentive of trying to fix something so basic.
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    Hi there,

    I'm sorry you're currently experiencing this issue. We're aware of the Continue Watching list not updating across devices. For now, your watch activity will take about 15-30mins before it is updated on 'Continue Watching'. 

    Rest assured that our team is still working on a fix for this issue and we'll loop back in once we have more details to share. Also, kindly note that your ticket on the Help Center has been attended and we'll be closing this to prevent confusion of multiple requests.

     

    Hope this helps!

     

    Kind regards,

    Anj

    Viki Community Team Member

     

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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