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Video is not playing

Facing the same issue.. just appears try again while playing the video
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    Hi sheethalsk017_971

    Thanks for writing to us!

    I'm sorry to know you're facing issues while watching.

    I'm happy to help you further. Can you kindly give us more details about the issue and send us a screenshot showing the error. 

    Please let me know how I can help you.

    Cheers,
    Lyn
    Viki Community Team Member

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  • I just subscribed to Vikki ultra pass... Now nothing is playing.  And please make sure my first subscription won't be bullied to my Google account.

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  • Sorry billed.   Auto correct...

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  • Hi ralphmick_242,

    Thanks for writing to us with your issue.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Kristoffer

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