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Blocking of shows

Some shows are blocked and with advertisements. When linking it showed an instruction to apply for a Viki plus pass when I am a subscriber already.
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    Hi ellenaduran_58_288,

    Thank you for contacting Viki Community Support.

    I looked up your Gmail address and it is not linked to a Viki Pass subscription. However, we found an account under a Yahoo email address that we believe might belong to you.

    If you can recall your Yahoo email address, please try logging in to your Viki account so that you can see your Viki Pass benefits.  Should you need to reset password, please follow the steps here.

    If the above step doesn't work, please let us know so we can create ticket to further investigate.

    Cheers,
    Lyn

    Viki Community Member

    Note : To reply to this discussion thread, please click "View Message" in the email notification. Replies to the email notification will not update the thread and will not be received.

     
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