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[Closed] Learn Mode subs are out of sync
Hello,
I'm leaning Korean and I was absolutely enthusiastic about the Learn Mode feature and even decided to purchase a premium account to help you guys for the amazing job you do, however I then noticed that my favorite shows (My love from the star, Healer) are completely out of sync in Learn Mode. Is there something that could be done about?
I've seen that there have been several posts regarding for the past but no no one has fixed this for years, most of the posts have been closed or put on hold without solving it. Is there any way someone could look into this?
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Hi there,
As of July 31, 2023, we have made the difficult decision to sunset the Learn Mode feature. To find out more, click here.
We appreciate your understanding in this matter. If there is anything else we can help you with, do reach out to our Support Team at watch.viki.com/UserSupport.
Thank you,
Michelle
Hi there,
After much consideration, we're afraid that issues with Learn Mode will not be fixed anytime soon. We are however, working on prioritizing sometime later and we will let you know once that happens!
We apologise for any inconvenience caused and thank you for your patience and understanding. Do let us know if you have any other questions in the meantime too.
Cheers,
Mchelle
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