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[Closed] payment issue

hello 

pls help me.

I am a member with a monthly subscription,
while I've paid my month (07/03/2023), it won't let me watch my standard movies and gives me a window for an annual subscription.
all standards movies  are locked. why is this happening?

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  • Hello, good night!

    They are already aware of this issue and are working to resolve it as soon as possible! You can be assured that the VIKI PASS error will be resolved soon. Don't worry!

    For more information, click/tap here.

    XOXO, dorothy_

     

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