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[Closed] subscription and adds

I've paid and subscribed to viki pass standard for an yaer but I still see ads so often that it's kinda annoying.

Followed all instruction given, log off and in again but still the same. I subscribed through website but it still gave me ads in every 10 minutes. I've checked on my profile and it says I have subscription till march 2024 . I”ve try to different devices but the same resultat... It is not fare! 

Please help me !

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    Hi mihaela_566,

    Thanks for writing to us with your concern.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.

    Truly,
    Darl

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