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[Closed] No closed captioning English

Everything on my TV is set for English Cc. I even did the recommended steps that Viki posted. It is not only happening on New episodes but also any show I try to watch and the shows state 100 percent EN
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    Hi garrett_linda60_161,

    Thanks for writing to us about your subtitle concern with Viki on Roku.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter. Have a good day! 

    Thanks,
    Darl

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