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[Closed] Subtitles not showing on Roku
My subtitles stopped showing on Roku even after 100% translated and closed caption on. Anyone else having issues?
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Hi everyone,
Thanks for writing to us with your subtitle concern.
We're aware of this issue on Viki and we apologize for the inconvenience this has caused you.
Do follow this post for more information/updates as this duplicate topic would be closed.
We appreciate your patience and understanding in this matter.
Thanks,
Darl
Go to Accessibility and see if you can scroll down to a second English choice in Languages. Choosing the other English fixed it for me last night!
No second choice for English on mine. Any other suggestions?
I also have no second choice for English on mine
I was watching Advance Bravely. There were subtitles up through ep 4. When I continued there were all of a sudden no subtitles even though it states that it is 100% complete. No episodes after 4 were subtitled, but as mentioned earlier, earlier releases of other shows were fine. I have a Samsung TV and a Roku. Just started a couple of days ago.
Watching Kokdu and The Starry Love as episodeds drop, but as of two nights ago, no subtitles are availabe through Roku, despite being available when watched during the desktop Viki site. Please help!
Okay. Elaboration on the previous post below. Click the options (* or star) button on your Roku remote. Scroll down to Accessibility and Captions. If you clik the English option, you'll see English listed twice. In fact, the box will say "1 of 2" and your selection is probably 1. Select the other English. That fixed it for me. Thanks, JunkyStuff!
Go to Accessibility and see if you can scroll down to a second English choice in Languages. Choosing the other English fixed it for me last night!
This solution presented here worked for me, but I will mention you actually have to be in the show befor pressing the * key or you don’t get the second English option.
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