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[Solved] Episodes Disapeared
I was watching an episode of She and Her Perfect Husband and all of a sudden got the message that the next episode is in 3 days. I was at episode 12 which next episode is 13 and was available to watch, but now only showing up to episode 7, saying the next epside will be in -2 days. Same with all the rest of the other dramas I'm watching. One of them I was at episode 36 and now only 11 episode showing. It's happening on computer, tablet and my iphone. Anyone else with this issue. Viki is there a problem with the episodes going missing on most dramas?
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Hi all,
The issue with episodes missing should be resolved now.
If you are still having technical issues, please send more details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.
Otherwise, thank you for your patience while our team was working on this. Happy watching!
Cheers,
Michelle
I have the same issue on my Roku. I only get the first episode and the notice for the latest episode that is supposed to drop. I tried uninstalling the app and resetting and nothing works. I think it’s the Roku app itself. This has been happening more and more. They need to step up their app. I hate losing my episode logs to keep track of which episode I watched.
Hi everyone,
We're aware that there is an intermittent content issue affecting various apps:
Our team is currently looking into this and we will share once the fix is available.
In the meantime, you can try clearing your cache/cookies (for web browsers) and checking back after a few hours as the issue might resolve after a period of time.
Thank you,
Michelle
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