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[Closed] Episodes are not loading properly on Roku

No shows are loading properly. It’s been going on for over a week now. When I open a show it starts w episodes from 30-45 then randomly after 45 it jumps to episode 200 and goes down in number. The most recent 3-4 episodes are not even in the jumbled mess somewhere in between. I have no clue what is happening but it’s like this on every show. I have logged in and out of Roku and Viki and it hasn’t solved the problem.
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    Hi there salanco16_129,

    Thanks for writing in!

    We will be reaching out to you via a Help Center ticket shortly to gather more information about your issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Thanks,

    Ellen

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