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[Closed] Learn Mode on iOS not working

Hi all! I got Viki to specifically watch dramas with Learn Mode, what I heard from my friends about. I have even started the 7-Days of free trial for Viki Pass, because I thought it‘s only a paid feature and wanted to try it out. However, it just doesn’t work for me :(

My system is: iOS, iPad Pro with OS ver.15.7. I also tried to turn on the Learn Mode on iPhone => doesn‘t work. I‘ve even rebooted the devices.
On my laptop (Windows): the switch for Learn Mode seems to be turned on, but the subs are still displayed as 1 language (I have English as default). 😭 In this post [https://support.viki.com/hc/en-us/articles/231829048-How-do-I-use-Learn-Mode-] it says, Learn Mode works on iOS, too.

K-Drama that I want to watch: Doom at your service.

Thank you for the help in advance!

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  • 正式なコメント

    Hi alisaharui,

    Thanks for writing to Viki Community Support with your concern.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter. 

    Best,
    Darl

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