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[Closed] Chromecast Subtitles

Is there way to change the subtitle size when casting Viki from my iphone to Chromecast? The subtitles are small and hard to see because they're white with no background or shadow.

 

The captions are fine on my phone and I've tried everything I can think of - it's specifically when I cast to my TV using a Google Chromecast; they change back to plain white text and are difficult to read. Is there any way to change them on the TV? 

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  • 正式なコメント

    Hi meg,

    Thank you for writing to Viki Community Support!

    For more information on how to change your subtitle settings, please check out our FAQ here.

    Hope this helps! If there is anything else I can do for you, please let us know!

    Have a nice day!

     

    Best,

    Darl

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  • The captions are fine on my phone and I've tried everything I can think of - it's specifically when I cast to my TV using a Google Chromecast; they change back to plain white text and are difficult to read. Is there anyway to change them?

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  • Hi meg,

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Best,
    Darl

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