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[Closed] Problem with video of all drama

I don't get the new update of Viki and whenever I wanna watch a drama after a few seconds a message called oops something went wrong comes .It keeps happening I tried logging through another account but it's the same I don't understand wt the problem is .please help.Or isn't the update unavailable in India.please let me know . Thanks
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    Hi janhavisnaik2006_47,

    Thank you for writing to us with your concern.

    We will be contacting you privately via a ticket in the Help Center soon so that we can gather more information on this issue.

    Please help reply there as well, as this post will be closed to avoid confusion from multiple requests.

    Best,

    Ellen

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