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[Closed] Can’t cancel plan

Hello It’s not letting me cancel my plan. Website just keeps explaining how to cancel and it’s not doing anything It will not let me cancel on my new phone (iOS)or website. I do not have my old phone that was on android anymore
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    Hello there michellegilligo58_905,

    Thanks for writing to us with your concern.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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