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[Closed] Internal Service Failure Error

Every time I open up the Viki app on my fire TV I receive an internal service failure error message soon after the app just closes. I haven’t been able to open the app for the past two weeks and I know my Internet is working just fine as I can open up every other app on my fire TV just fine. How can I fix this?
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    Hello chibi_devil08_421,

    Thanks for writing to us with your concern. 

    We will be reaching out to you via a ticket on the Help Center shortly to better address your issue. Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you
    Ummu


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