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[Closed] Vikipass still getting ads

I have seen the other posts but after deleting and reinstalling the app and signing in with my Google I am still getting ads. Im beginning to feel like I've been scammed when I can watch this with ads without paying 100 dollars to do so.
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    Hi officerocso_496,

    Thanks for writing.

    We're very sorry to know that you're unable to get Viki Pass benefits.  It may mean that you're logging in to an account that has no Viki Pass benefits.

    We may need to collect account information to better understand the issue. We have created a ticket in Help Center and we'll be closing this post to avoid confusion on multiple request.

    Best regards,

    Lyn
    Viki Community Team Member

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