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[Closed] Will I be refunded after changing subscription?

I accidentally subscribed to the 1 year Viki pass for $99 then changed it to the one month subscription immediately after to the 1 month subscription for $9.99 but my account was charged the $99 for the 1 year subscription, will I get that money back or will y’all keep it and continue to charge me for the monthly subscription as well?
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  • Hi there,

    Thanks for writing to us with your issue.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Kristoffer

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