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[Closed] Granting You A Dreamlike Life: Subtitles Out of Sync

The first time I watched Granting You a Dreamlike Life, all the English subtitles seemed to be timed correctly. Now there is at least one episode (16) where they are mistimed. Starting at minute 7:16 or so, the English subtitles are ahead of the audio and video by about 9-10 seconds.  This is a problem on (at least) the TV channel, the website, and on the Android app.  I have reported this on the video before (at least two months ago) and reported it on the video again a week ago but no one has gotten back to me. I really don't know what happened because it wasn't like this the first few times I watched it. Does anyone know who I should approach for help on this?  Thank you!

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  • 正式なコメント

    Hello chibi1723_704

    We're very sorry to know you're having this issue regarding the subtitles on Episode 16 of the show Granting You a Dreamlike Life.

    Since your ticket is already with our assigned team, what I'll do is I'll follow this up with them.

    Kindly keep a lookout for a response from them and apologies for this inconvenience.

    Thank you,

    Charisse
    Viki Community Team Member

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  • Thank you, Charisse!  It's much appreciated.

    I'll wait for their response!

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