回答済み

[Closed] Amazon Fire Stick

The Viki app is unavaible to download on fire tv.  is there an issue?

0

コメント

1件のコメント
  • 正式なコメント

    Hi jscl,

    I'm sorry to hear that you experienced these issues!

    If your device is operating on Fire OS 5.2.8 and below, you will only be able to access Viki app version 2.9.4. On this version of the Viki app, you will no longer be able to receive newer updates and if you are experiencing issues, our team will not be able to fix them.

    In order to download the latest Viki app version 2.17.1 on your Fire TV devices, please ensure that your device is able to support Fire OS 6 onwards.

    Learn how to update or download the Viki app on Fire TV devices here. You can learn more about our supported devices here

    Please let me know if the problem persists for you after the update and I would be happy to look into it for you!


    All the best,

    Lyn
    Member of the Viki Community Support

    コメントアクション Permalink

投稿コメントは受け付けていません。

お探しのものを見つけられませんでしたか?

新規投稿