回答済み

[Closed] My password

I'm about to cancel my subscription this stie has no way of contacting anyone with concerns there is no phone number or is there
0

コメント

1件のコメント
  • 正式なコメント

    Hello there,

    Thank you for contacting Viki Community Support.

    We're really sorry if you were not able to reach us via phone support. Kindly follow this link for ways to reach our support team.

    To cancel your subscription, please take the following steps:

    • While logged in on your Android device with the Google account you used to subscribe to.
    • Log in to the Viki Android app.
    • On the bottom menu, go to Me
    • Tap the Settings icon in the top right corner
    • Scroll down to Viki Pass > Manage Subscriptions > Cancel Subscription
    • Follow the prompts to cancel the subscription in Google Play Store
    • After your subscription has been successfully canceled, you'll receive a confirmation email from Google

    For more information, please refer to the instructions in this FAQ: How can I cancel my Viki Pass subscription?

    After canceling, you will receive an email confirming that your subscription is canceled. You will also continue to see subscription benefits until the end of your current billing period.

    Please know that you're always welcome to use Viki Pass again.


    Thanks,
    Kristoffer

    コメントアクション Permalink

投稿コメントは受け付けていません。

お探しのものを見つけられませんでしたか?

新規投稿