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[Closed] Charged after cancelling subscription

Hi, 

I was charged for the following month despite cancelling my subscription for viki pass plus. Now my account has no active subscriptions but I was billed again. Can I please have my money back?

Thanks

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  • 正式なコメント

    Hi there,

    We're sorry for the delayed response!

    It's likely that you have another Viki account with a separate subscription. Not to worry, we have reached out to your ticket via the Help Center with more details.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Michelle

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