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[Solved] Viki on Roku not working

Viki loads shows everything as usual but when I try and watch any shows or movies it starts to load the episode gets to either 13 or 33% then kicks me back to main Roku screen I’ve restarted the Roku Logged out/logged back in Uninstalled/Reinstalled Checked for updates (none available) and am still having the same problem
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  • 正式なコメント

    Hi all,

    Thank you for your patience!

    We're glad to inform that this issue has been fixed so you may continue watching on the Roku app.

    Thumbnail previews are also added back :)

    If you're still experiencing the same issues, please send more details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Cheers,
    Michelle

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  • Exact same problem I am experiencing.  All other streaming services working fine on Roku.  Viki is the only problematic streaming service.

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  • Having the same problem. So frustrating!

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  • Hi all,

    We're aware of this issue on the Viki Roku channel and our team is looking into it.

    Please watch on our website or other apps in the meantime.

    Thank you for your patience and we will keep you updated on this post.

    Best,
    Michelle

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  • Same problem, since this morning, I click on the video, and it goes from 13% to 33% and then it kicks back to the homepage with the app. Yes it is frustrating

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  • Hi all,

    Our team is working with Roku to resolve this issue on the new Viki channel version 2.10 and Roku OS 9.4.

    As an interim solution, we have temporarily removed thumbnail previews on the channel so you may continue to watch your favourite shows without the issue.

    We appreciate your understanding during this period and will provide updates on the fix when possible.

    Thank you,
    The Viki Team

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  • when will this problem be resolved?? Viki channel not working on Roku smart TV - the constant buffering makes it impossible to watch a show

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