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  • Have you tried to restart your roku? I had the same issue until I did a restart

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  • Hi rfrerk_559

    Thanks for writing in to us with your issue.

    We will be reaching out via your ticket on the Help Center shortly so as to gather more information about your device/issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

    p.s Thanks jemmons19751_642 for helping to troubleshoot :)

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